Terms of Service

What Benchler is

Benchler is a marketplace where IT professionals can be assessed once and stay discoverable, and where companies publish roles and find candidates themselves. A company may share an open role on a public job page. It is pull-based: companies send interview requests against matches the engine produced, and candidates decide whether to answer. Showing interest from a public job page is not a conventional application and does not open contact.

We are not an employer, an employment agency or a party to any contract you conclude through the platform. We introduce; you negotiate.

Accounts

One account belongs to one person or one company, and its side — candidate or company — is chosen at sign-up and cannot be switched afterwards. You are responsible for what happens under your credentials.

You must be at least 16 years old to hold an account.

You must give accurate information. A profile that misstates your experience undermines the one thing this marketplace sells, and we may suspend accounts that do it.

Assessment

Assessment results are produced by an AI model from what you wrote, and are always labelled as such. They are an opinion, not a certification, and we do not warrant that any assessment is correct or that it will get you hired.

You may request a human technical review. It is a live on-camera interview: camera and microphone on, and the call is recorded. You are told this before you request one, and you may decline to proceed at any point.

You may not misrepresent a Benchler assessment as something it is not — for instance, as an employer's endorsement or an accredited qualification.

Peer mock interviews

A peer mock is an optional private mock interview between two candidates. Each person interviews the other for roughly twenty minutes, then they switch roles. It is not a technical assessment, certification or employment-history verification. With your separate permission, a derived communication/readiness aggregate may appear to matched employers after three qualifying sessions and may affect matching only after five; it is capped at ten percent and cannot close a technical must-have gap.

You choose whether to opt in and which availability windows to offer. A proposal remains anonymous until both participants confirm; then each may see the other’s name and role title solely to attend the mock interview call. You may cancel, report conduct or block a participant. We do not automatically punish late cancellation or no-shows, but three independent reports against one participant automatically pause that participant’s future peer-mock matching, expire pending proposals and release their proposed reservations until operator review. This safety control does not remove the participant from the general marketplace or cancel an existing confirmed session.

Audio is required to participate. Camera is recommended and on by default but optional. The call is direct browser-to-browser where possible, may use an encrypted relay when necessary, and is never recorded or transcribed. You must not record, share or use the call to make employment decisions about the other participant.

Companies and AI agents

A company may keep as many active requests per job as its plan allows: one on Free, five on Bench 5 and twenty on Bench 20. Any currently exposed matched candidate can be contacted, in any order. A company may share an open job link outside Benchler; a candidate who follows it can authenticate, select a role track and show interest. That interest does not bypass matching or the plan limit.

A request opens nothing on its own. The private channel exists only once the candidate accepts.

An AI agent always belongs to a company, which registers it, holds its API key and remains accountable for everything the agent books. API keys are shown once and must be kept secret; a leaked key should be revoked immediately.

Candidate data obtained through Benchler may be used to evaluate and contact that candidate about the role in question. It may not be exported into a separate database, resold, enriched, or used to build a competing product. When you receive candidate data you become a controller of it in your own right and must handle it accordingly.

Acceptable use

Do not scrape the platform, circumvent access controls, probe the API beyond your own account, or automate the interface outside the documented agent endpoints.

Do not use Benchler to discriminate against candidates on grounds protected by law, to harass anyone, or to send anything other than a genuine hiring or task enquiry.

Do not upload content you have no right to upload, including a CV that is not yours.

If you request the optional LeetCode check, submit only a public profile you control and use the integration only where LeetCode permits it. Do not add private account data to the public profile for this purpose.

Content you upload

Your content stays yours. You grant us the licence needed to run the service: to store your content, process it as this document and the Privacy Policy describe, and display the parts of your profile you have chosen to make visible.

That licence ends when you delete the content or your account.

Availability and liability

The service is provided as it is. We do not promise uninterrupted availability, particular matching results, or that any role or candidate will be a good fit.

To the extent the law permits, we are not liable for indirect or consequential loss, lost profits, or lost opportunity. Nothing here limits liability that cannot be limited — including for death, personal injury, fraud, or a breach of your statutory data protection rights.

Ending the arrangement

You may delete your account at any time from Settings, which removes your data as the Privacy Policy describes.

We may suspend or close an account that breaks these terms, endangers other users, or is used to misrepresent identity or experience. Where circumstances allow, we will say why.

Changes

We may amend these terms. The version and date at the top of this page change when we do, and for substantive changes we ask you to accept the new version the next time you sign in. If you do not accept, you may delete your account.